Why do you need my credit card information?

By Aziza Genglik on May 2, 2022

All events with HeadCount are free to attend. However, when applying to work at large events such as festivals, you are required to have a credit card on file. If a volunteer cancels within two weeks of an event, is a no-show or attends the event but does not fulfill their volunteering requirements, then HeadCount…

How many hours do I have to work at a festival?

By Emily Gibbs on October 5, 2019

Approximately six hours each day (in shifts of two or three hours). At some lightly staffed events, it can be up to eight hours. In addition, you need to participate in training, setup and takedown. When not working, you must still abide by HeadCount’s festival policies.

How can I volunteer for a festival?

By Emily Gibbs on

You can sign up for a festival just like any other event. But there are several differences between festivals and regular shows. For one thing, at multi-day festivals you usually need to arrive the day before the music starts (especially if it is a camping festival). You also will need to provide a credit card…

What if I leave the show early?

By Emily Gibbs on

For a concert or single-day event, you are free to leave the show early as long as you stay until the HeadCount table shuts down or are excused by your Team Leader. If you have a reason you expect you’ll need to leave early, please communicate that with the Team Leader before being confirmed for…

What is the drug/alcohol policy?

By Emily Gibbs on

You must be 100% sober when volunteering at a HeadCount booth or on a volunteer shift. No alcohol or drugs can be consumed before or during the time you volunteer. Once your shift is done, please remove your HeadCount t-shirt if you plan to consume alcohol.If you enter an event or festival with us, you…

Do you provide transportation to events?

By Emily Gibbs on

No, we’re afraid you’re on your own for getting to and from the venue. For festivals we encourage volunteers to carpool together, and will try to help you arrange that when possible.

Will I get to meet the band?

By Emily Gibbs on

We can’t say that happens regularly. The artists we work with are very supportive and from time to time our volunteers get to meet them, but this is unusual and not something to plan on.

Can I show up late and still get in?

By Emily Gibbs on

No. Being late is a guaranteed way to create a difficult circumstance for everyone involved. If you are late and miss the opportunity to enter the venue with your team leader, you very likely will be denied access to the show.

Can I bring a friend?

By Emily Gibbs on

We encourage you to invite friends to also sign up for a show you’re volunteering at. If you have friends signing up with you, be sure to let the Team Leader know so they can do their best to confirm you both. However, you can not bring friends unless they are confirmed as a volunteer.

What is the dress code?

By Emily Gibbs on

We require you to look respectable and non-partisan. This means you can dress any way you wish within the following limitations: * Absolutely no partisan pins, t-shirts or statements may appear on your person